The receipt printers are, of course, where your orders and receipts will print out. You’ll have to add your own printers to the system before you can start printing to them.


Note: To set up and connect a printer, or multiple printers, to your system, you’ll have to work on both the website and your iPad.

On the web:

To add a printer group:

  • Click “Settings”
  • Click “Printers” from the drop-down
  • Click “Add Printer Group” to the right side of the screen
  • Enter a name for the printer group and a brief description
  • Select which ticket types will go to this printer group
  • Click “Save”


To add a printer:

NOTE: You have to have a “Printer Group” loaded before you can add a specific printer!

  • Click “Settings”
  • Click “Printers”
  • Enter the data into the form fields for your printer
    • Note: How to find the printer’s IP address and Printer Model information can be found in the documentation that came with your printer
  • Click “Save”


On the iPad:

To set a default printer:

  • Tap “Settings”
  • In the top-right corner of the settings menu is your list of connected printers – each one also has a button labeled “Make Default”
  • Tap the “Make Default” button for whichever printer you wish to make the default printer
    • You can switch default printers at any time by simply tapping “Make Default” on one of the other printers connected to your network
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