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Author Archives: kb-hellojory

How to record shrinkage

How to record shrinkage

Shrinkage is how you remove something from inventory without actually selling it. Typically, items lost due to loss, damage, or theft are “shrunk” from your inventory so you can file and track your losses accurately.
shrinkage August 4, 2015 Register Modekb-hellojory
How to look up a specific ticket

How to look up a specific ticket

If you have a particular transaction in mind to work with, you’ll need to find it first. Here’s how you do it.
order, ticket August 4, 2015 Ticketskb-hellojory
How to add a customer

How to add a customer

Storing customer data in Jory helps you spot trends in shopping habits, and builds stronger engagements with your regulars.
customer August 4, 2015 Customer Managementkb-hellojory
How to find a customer

How to find a customer

You can always look up a specific customer’s information in Jory, to review or edit as necessary.
customer, find August 4, 2015 Customer Managementkb-hellojory
How to add a note to a completed order

How to add a note to a completed order

If you want to add a reminder or other note to a specific transaction, you can do so through here.
note, order, ticket August 5, 2015 Ticketskb-hellojory
How to assign a customer to a completed order

How to assign a customer to a completed order

If you forgot to add a customer to the order originally, but still want to keep better track of your transactions, you can always go back into the order after the fact and add a customer later.
customer, order, ticket August 6, 2015 Ticketskb-hellojory
How to print a gift receipt

How to print a gift receipt

If your customer needs a gift receipt – one that shows the items purchased but not the prices – you can print one off at the time of sale, or after the fact by using these simple steps.
gift, print, receipt August 6, 2015 Ticketskb-hellojory
How to issue a refund

How to issue a refund

In addition to being able to handle refunds in register mode, you can also begin the return/refund process in tickets mode.
refund, return August 6, 2015 Ticketskb-hellojory
How to reprint a completed order

How to reprint a completed order

Whether it’s for your own records or for a customer who needs an extra copy (or to replace a lost copy), you can reprint receipts with just a couple of taps.
order, reprint, ticket August 6, 2015 Ticketskb-hellojory
How to void a ticket/order

How to void a ticket/order

Voids are different from refunds in that they wipe the order out entirely so that it, effectively, never happened. There is still a record of the order, but not of any associated transactions.
order, ticket, void August 6, 2015 Ticketskb-hellojory
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