Shrinkage is how you remove something from inventory without actually selling it. Typically, items lost due to loss, damage, or theft are “shrunk” from your inventory so you can file and track your losses accurately.
If you forgot to add a customer to the order originally, but still want to keep better track of your transactions, you can always go back into the order after the fact and add a customer later.
If your customer needs a gift receipt – one that shows the items purchased but not the prices – you can print one off at the time of sale, or after the fact by using these simple steps.
Whether it’s for your own records or for a customer who needs an extra copy (or to replace a lost copy), you can reprint receipts with just a couple of taps.
Voids are different from refunds in that they wipe the order out entirely so that it, effectively, never happened. There is still a record of the order, but not of any associated transactions.