How to record shrinkage
Shrinkage is how you remove something from inventory without actually selling it. Typically, items lost due to loss, damage, or theft are “shrunk” from your inventory so you can file and track your losses accurately.
How to look up a specific ticket
If you have a particular transaction in mind to work with, you’ll need to find it first. Here’s how you do it.
How to add a customer
Storing customer data in Jory helps you spot trends in shopping habits, and builds stronger engagements with your regulars.
How to find a customer
You can always look up a specific customer’s information in Jory, to review or edit as necessary.
How to add a note to a completed order
If you want to add a reminder or other note to a specific transaction, you can do so through here.
How to assign a customer to a completed order
If you forgot to add a customer to the order originally, but still want to keep better track of your transactions, you can always go back into the order after the fact and add a customer later.
How to print a gift receipt
If your customer needs a gift receipt – one that shows the items purchased but not the prices – you can print one off at the time of sale, or after the fact by using these simple steps.
How to issue a refund
In addition to being able to handle refunds in register mode, you can also begin the return/refund process in tickets mode.
How to reprint a completed order
Whether it’s for your own records or for a customer who needs an extra copy (or to replace a lost copy), you can reprint receipts with just a couple of taps.
How to void a ticket/order
Voids are different from refunds in that they wipe the order out entirely so that it, effectively, never happened. There is still a record of the order, but not of any associated transactions.